• What currency are your products priced at?
  All products are sold and priced in USD by default. Prices will be converted automatically at the checkout page.

• Do you guys have a physical store?
  Currently, you can find us at The Corner Shop We're working on building our stockist list so stay tuned :)
  
• Are the items available online and at physical stores the same?
  At the moment they will be. However, our online site will hold priority for our full catalog unless stated otherwise.
  
  

I've changed my mind about my purchase, can i get a refund or an exchange on my items?
We're so sorry to hear that. Unfortunately we only accept refunds/exchanges on a case by case basis.
Please drop us an email at info@luckyhand.world and we'll do our best to solve your concerns.

Do you ship internationally?
Yes! We offer worldwide shipping.

How long will shipping take?
It'll take 14 to 45 business days for you to receive your purchases. (Dependent on location)

How are the shipping fees calculated?
The shipping cost is dependent on your location and the weight of the items. The final shipping costs will be calculated automatically for you at the checkout page.

My parcel didn't arrive :( What do i do?
We're sorry to hear that, drop us an email at info@luckyhand.world or DM us on Instagram @luckyhand.world and we'll assist you. Do note that shipping is non-refundable for regular online postage.

How do i track my order?
Upon processing your order, an automated email will be sent to you with the tracking number and information.